COOKIE POLICY

Last updated: August 31, 2026

COOKIE POLICY

This Cookie Policy explains how KSoul Travel, operated by Oumaima Ouadoudi, VAT No. IT12833180016 (“KSoul Travel”, “we”, “us” or “our”), uses cookies and similar technologies when you visit and interact with our website.

This Cookie Policy should be read together with our Privacy Policy, which provides further information about how we collect, use, store and protect personal data.

1. WHAT ARE COOKIES?

Cookies are small text files that may be stored on your device when you visit a website.

Cookies and similar technologies allow websites and third-party services to recognise a device, remember certain information, provide essential website functionality, understand how visitors interact with a website and, where applicable and subject to your consent, provide personalised content or advertising.

Some cookies are necessary for the website to function properly, while others are optional and are used only where permitted and, when required, after obtaining your consent.

Cookies may be:

First-party cookies, which are set directly by our website; or

Third-party cookies, which are set by third-party services used or integrated into our website.

Cookies may also be session cookies, which expire when you close your browser, or persistent cookies, which remain on your device for a specified period or until deleted.

2. HOW WE USE COOKIES

KSoul Travel may use cookies and similar technologies for the following purposes:

  • operating and securing the website;
  • maintaining essential website and e-commerce functionality;
  • remembering user choices and preferences;
  • managing shopping cart and checkout functionality;
  • processing payments;
  • preventing spam, fraud and abuse;
  • measuring website traffic and performance;
  • understanding how visitors interact with the website;
  • improving our website, services and user experience;
  • providing functionality connected with our forms and newsletter;
  • personalisation; and
  • advertising and marketing purposes where such technologies are implemented and the required consent has been obtained.

3. TYPES OF COOKIES WE USE

3.1 Necessary Cookies

Necessary cookies are required for the website and its essential features to operate correctly.

They may be used, for example, for website security, network management, shopping cart functionality, checkout, payment processing, fraud prevention and remembering your cookie consent choices.

Because these cookies are necessary to provide the website or a service expressly requested by you, they cannot generally be disabled through our Cookie Preferences tool.

Blocking these cookies through your browser settings may prevent certain parts of the website from functioning correctly.

3.2 Functional / Preference Cookies

Functional or preference cookies allow the website to provide enhanced functionality and remember choices made by visitors.

These technologies may, for example, remember certain preferences or settings and provide functionality intended to improve your experience.

Where consent is legally required for these technologies, they will only be activated after you have provided it.

3.3 Analytics Cookies

With your consent, we use analytics technologies to understand how visitors use our website.

These technologies may collect information concerning, for example:

  • website visits;
  • pages viewed;
  • time spent on pages;
  • interactions with website content;
  • traffic sources;
  • general website usage and performance; and
  • technical information concerning the device or browser used to access the website.

We use Google Analytics for website analytics.

Google Analytics helps us understand how visitors interact with KSoul Travel so that we can measure performance and improve our website, content and services.

Analytics cookies and similar technologies requiring consent will not be activated until the relevant consent has been provided through our cookie consent system.

3.4 Advertisement / Marketing Cookies

With your consent, KSoul Travel may use advertising and marketing technologies to measure the effectiveness of advertising, understand audiences, personalise marketing and/or provide content or advertising that may be more relevant to users.

Such technologies may be provided by KSoul Travel or third-party advertising and marketing providers.

Marketing and advertising technologies that require consent will not be activated unless you have selected the relevant category or chosen “Accept All”.

The specific providers and technologies actually active on the website may change as our marketing activities evolve. The current technologies detected and categorised by our consent management system are available through Cookie Preferences.

4. GOOGLE ANALYTICS

We use Google Analytics to obtain statistical information about the use and performance of our website.

Google Analytics may process information relating to your interactions with our website and your device in order to provide us with aggregated or statistical information about website usage.

Where required by applicable law, Google Analytics technologies are activated only after you consent to Analytics cookies.

You can withdraw your consent at any time through Cookie Preferences.

5. WOOCOMMERCE AND SHOPPING CART

Our website uses WooCommerce to manage e-commerce functionality, including the sale of digital travel guides, shopping cart functionality and checkout.

WooCommerce may use cookies and similar technologies that are necessary to:

  • maintain shopping cart contents;
  • recognise changes to the cart;
  • maintain a user session during shopping and checkout; and
  • provide essential e-commerce functionality.

Where a WooCommerce technology is strictly necessary to provide functionality requested by the user, it may operate without optional cookie consent

6. STRIPE

We use Stripe as one of our payment service providers through our WooCommerce payment system.

When you choose Stripe or a Stripe-supported payment method, Stripe may use cookies or similar technologies for purposes including payment processing, security, fraud prevention and authentication.

Some technologies necessary to securely process a payment may be considered essential to the requested transaction.

Any optional technologies requiring consent are subject to the consent choices available through our cookie management system.

Payment information is processed by the relevant payment provider in accordance with its own privacy and cookie practices.

7. PAYPAL

We also offer PayPal as a payment method through WooCommerce.

When you interact with PayPal functionality or select PayPal as your payment method, PayPal may use cookies or similar technologies for purposes including payment processing, authentication, security and fraud prevention.

PayPal processes information according to its own privacy and cookie practices.

Where consent is required for optional PayPal technologies, such technologies are subject to the choices provided through our cookie consent system.

8. GOOGLE reCAPTCHA

Our website uses Google reCAPTCHA on forms to help protect the website against spam, automated submissions and abuse.

reCAPTCHA may process technical and interaction information necessary to assess whether a form interaction originates from a human user or an automated system.

The use of reCAPTCHA may involve cookies or similar technologies provided by Google.

9. MAILCHIMP

KSoul Travel uses Mailchimp in connection with its newsletter and email subscription services.

When you voluntarily subscribe to our newsletter, information you provide may be transmitted to Mailchimp so that we can manage subscriptions and send communications.

Depending on the functionality and configuration used, Mailchimp may use cookies or similar technologies.

Where optional Mailchimp tracking technologies requiring consent are used on the website, they will be subject to your cookie consent preferences.

Further information concerning the processing of newsletter subscriber data is provided in our Privacy Policy.

10. COOKIEYES AND CONSENT MANAGEMENT

We use CookieYes as our Consent Management Platform (“CMP”).

CookieYes allows visitors to manage their preferences regarding optional cookies and similar technologies.

When you first visit our website, you may choose:

Accept All — consent to all optional cookie categories presented to you;

Reject All — reject optional cookies while allowing strictly necessary technologies to operate; or

Customise — select which optional categories you wish to allow.

CookieYes may store information regarding your consent choice so that the website can remember your preferences.

11. COOKIE PREFERENCES AND WITHDRAWING CONSENT

Providing consent is voluntary.

You can refuse optional cookies without losing access to the basic functionality of our website, although certain optional features may be affected.

You may also change or withdraw your consent at any time.

To do so, select “Cookie Preferences” in the footer of our website. This will reopen the cookie preference panel and allow you to modify your choices.

Withdrawing consent does not affect the lawfulness of processing carried out on the basis of consent before its withdrawal.

12. CURRENT COOKIE DETAILS

The exact cookies and similar technologies used by the website may vary depending on website functionality, integrations, services and updates made by us or our technology providers.

For the most current information regarding cookies detected on the website — including their category, provider, purpose and duration where available — please open Cookie Preferences.

Our consent management system is used to identify and categorise technologies currently detected on the website.

We periodically review this information and our cookie configuration.

13. MANAGING COOKIES THROUGH YOUR BROWSER

Most web browsers allow you to control cookies through their settings.

Depending on your browser, you may be able to view, delete or block cookies or configure your browser to notify you before certain cookies are stored.

Please note that disabling necessary cookies through your browser may cause certain website features, including shopping cart or checkout functionality, to operate incorrectly.

14. THIRD-PARTY SERVICES

Certain services available through KSoul Travel are provided by third parties.

Third-party providers may process information according to their own privacy and cookie policies. Their practices are independently determined by those providers and may change over time.

Where required, KSoul Travel uses its consent management system to prevent optional third-party technologies from being activated until the appropriate consent has been obtained.

15. CHANGES TO THIS COOKIE POLICY

 

We may update this Cookie Policy from time to time, for example when:

  • we introduce or remove website functionality;
  • our technology providers change;
  • new analytics or marketing technologies are introduced;
  • our cookie configuration changes; or
  • applicable legal or regulatory requirements change.

The latest version will be made available on this website and the “Last updated” date at the beginning of this Cookie Policy will be revised accordingly.

16. CONTACT US

If you have questions about this Cookie Policy, our use of cookies or your consent preferences, you may contact:

KSoul Travel
Operated by: Oumaima Ouadoudi
VAT No.: IT12833180016
Email: info.ksoultravel@gmail.com

For further information regarding the processing of your personal data, please consult our Privacy Policy.